Overview
Personal Assistant
Location: Cardiff, South Wales (on site)
Salary banding: £26,000
Contract: Full-time, permanent
Hours of work: Monday to Friday 9:00 to 17:30
Our client is a specialist provider of residential and block management who deliver a wide range of domestic and commercial property maintenance services. Based in Cardiff, their core management team coordinates all aspects of property management, including compliance, finance, health and safety and customer liaison.
Benefits
* 30 days holiday (including Bank Holidays)
* Private healthcare
* Reward scheme
* Committed annual salary review
* Career pathway
* Incentive out of hours payment
* Company bonus scheme
* Training bonus
* Employees google review bonus
* Referral bonus
About the role
As the Personal Assistant to the Senior Leadership Team, you will provide a high level of administrative, organisational, and communications support to ensure the smooth running of the leadership team and wider business operations. Acting as a central point of contact, the Personal Assistant ensures priorities are met, standards upheld, and both internal and external functions run efficiently.
Responsibilities
* Schedule and prepare meetings, circulate agendas, take minutes, monitor deadlines, and follow up on actions
* Organise travel arrangements, seating plans, rotas, and office arrangements for the SLT
* Provide general administrative support for SLT projects, including managing electronic signing of documents and maintaining internal document storage (Google Drive)
* Create professional presentations using Canva; assist with marketing services for tenders, proposals, and other documents
* Plan and coordinate company events such as the AGM, Christmas celebrations, and summer socials
* Oversee office facilities, including utilities, heating/air conditioning, cleaning, stationery, furniture, and related contracts
* Manage company cars, including monthly checks, accident/repair processes, lease renewals, and mileage authorisations
* Track and process office utility bills, meter readings, and parking ticket charges
* Monitor office standards via reports from managers, ensuring supplies are maintained and company standards met
* Manage and renew company memberships, staff training accounts, and required certifications across websites and offices
* Audit and catalogue training materials and programs; develop and maintain training presentations for company-wide standards
Experience
* Experience as a Personal Assistant, Executive Assistant, or similar role.
* Excellent organisational and time-management skills with the ability to prioritise multiple tasks.
Desirable
* Rent Smart Wales certification or another recognised property qualification (e.g. TPI, Property Mark).
* Knowledge of Canva, Mailchimp, and WordPress (or willingness to learn)
Essential Requirements
* A thorough understanding of office administration, planning, compliance requirements, and document management
* Excellent written and verbal communication skills, including professional telephone manner
* High level of numeracy and literacy
* Strong IT skills, including proficiency with Google Workspace and standard office software
* Ability to prioritise workload, manage multiple tasks, and meet strict deadlines
* Skilled in developing, monitoring, and maintaining management information, systems, and procedures
* Experience in coordinating events and managing office facilities, utilities, and company vehicles
* Proven capability to maintain confidentiality and manage sensitive information
* Owner driver with full clean licence
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