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Job Purpose
The role of the Receptionist / Host is to:
* Ensure customers and visitors receive an immediate welcome.
* Ensure all calls, both internal and external, are answered and dealt with efficiently within the correct process.
Department/Business/Location:
Site Bentley & McLaren Bramshaw
Reports To:
General Sales Manager
Key Responsibilities
* Ensure reception area is staffed and kept tidy at all times.
* Direct customers towards the seating area and offer refreshments while they are waiting.
* Handle and coordinate all calls and visitors, taking full details of the caller’s business, paging members of staff as needed.
* Establish and maintain a system to monitor the whereabouts of key staff at all times.
* Keep customer refreshments stocked up at all times.
* Keep customer waiting area clean and tidy, clear of crockery, etc., at all times; also the kitchen area in showroom.
* Correctly process all outgoing post ready for dispatch each evening.
* Ensure the safety and security of people, vehicles, and property at all times, reporting any known faults or hazards.
Essential Skills & Requirements
* Smart appearance.
* Competency in numeracy, literacy, and IT.
Experience
Desirable: Relevant previous job history.
Hours:
Mon - Fri 1pm - 5pm (Saturday 9am - 5pm optional)
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