Dementia Care Manager
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Job title: Dementia Care Manager
Department: Dementia care services
Location: SweetTree Home Care Services - Coleridge House, 1 Coleridge Gardens, London NW6 3QH
Contract: Permanent Full Time Contract. Monday - Friday 9am-5pm. 37.5 hours weekly
Salary: £37,000-£40,000
Reporting to: Head of Service
Purpose of Post: To work as part of a team providing high quality care and support to Clients to remain independent in their own homes, reflection the objectives of the SweetTree Charter & Philosophy of Care. You will work closely with the Service Manager in developing the current service and in identifying and designing new services which meet specific needs
Key tasks:
• To evaluate the support needs of dementia clients through ongoing assessments of health and wellbeing assessments, including risk assessment, developing, implementing, and evaluating intervention recommendations and plans
• To work closely with the Dementia Team to ensure smooth day to day running of the service, including providing support to the team, clients and the carers and attending to emergencies
• To liaise with families or/and office team members to provide a consistent approach that meets the individual needs of each client
• To assist the clients in achieving the outcomes of their set goals as identified in their support plans
• Liaise with GPs, case managers, primary health care practitioners, statutory and voluntary agencies regarding the best possible care for the family affected by dementia.
• To introduce staff to new packages and to carry out regular monitoring visits to service users and support workers
• To be responsible for the recruitment, supervision, appraisal, induction, development, and performance management of support workers working within the service to provide high quality care for dementia clients
• To maintain up to date records and documentation for both clients and support workers
• To assist the care coordination team to match appropriate staff to cover shifts for service users with appropriate skills for the care and support
• To undertake admin duties as designated by the Service lead
• To participate in answering office telephone calls and to attend meetings as directed by the Service lead
• To develop, liaise and expand the networks with other care providers and partner organisations who also work in the field of dementia
• To administrate and organise own work to ensure that it is accurate and meets quality targets, reasonable deadlines, and reporting requirements
• Undertake any other tasks as requested by the Service Manager
Essential Skills, Experience and Attitude:
• An understanding of the needs of all Clients.
• An ability to keep up to date with current issues relating to all Clients.
• An understanding of how health and social care is structured.
• Knowledge of legislation relevant to the dementia sector.
• An understanding of the challenges faced by Dementia Support Workers.
• Experience and training working with Clients.
• Experience liaising with external stakeholders and other professionals.
• Experience of working positively in a diverse environment.
• Proficient in the use of the Microsoft Office (Word, Excel, Outlook and Access).
• Ability to communicate clearly and tactfully at different levels, both verbally and in writing.
• Excellent organisational skills and a thorough approach to work.
• Ability to work autonomously and productively as part of a team.
• Physically fit and able to undertake safe manual handling practices as required.
Desirable Skills:
• A relevant professional qualification.
• Strong presentation skills.
WORKING CONDITIONS: Working hours will be 37.5 weekly. Terms and conditions of employment are as per your employment contract and staff handbook SweetTree Home Care Services Ltd
DRESS CODE: A smart casual appearance is required at all times with sensible footwear. Jewellery must be kept to a safe minimum. No trainers or jeans are to be worn unless relevant to that expected by the service user group.
What’s in It for You?
✨Flexible working hours that cater to your schedule ensuring a balance of work and personal commitments. Varied contract options, including zero-hour, part-time, and full-time.
✨Early access to your earnings via Wagestream, which provides you with the ability to access a % of your earnings in just 4 days or less after completing shifts!
✨24/7 GP access through Doctorline for employees and their children
✨Continuous training and professional development through the renowned SweetTree Home Care Services Academy. Including Apprenticeship Opportunities.
✨Unwavering support 24-hour on-call assistance. and your own dedicated Manager and Coordinator to support you day to day
✨Incentive Rewards An attractive £200 Friend Referral Scheme.
✨28 days of paid holiday, encompassing bank holidays.
✨A Contributory Pension Scheme to plan for your future.
✨Service length awards and recognition
✨Exclusive savings - Access to the LifeWorks Benefits Scheme, offering monetary savings and exclusive offers.
✨Social events, summer parties, winter parties and awards ceremonies
About Us: We are a reputable domiciliary care company that has been successfully operating for two decades, recognised for our commitment to excellence in care and our unwavering dedication to our clients. We take pride in being rated as an 'Outstanding' provider by the Care Quality Commission (CQC), a testament to our exceptional standards and quality of service. Our unwavering commitment to providing exceptional support and community-based services for individuals with acquired brain injuries and long-term neurological conditions speaks to our ethos.
Ready to Make a Difference?
Join us now to be a part of our success story. Your dedication and compassion can transform lives. Apply today and become a valued member of our winning team at SweetTree Home Care Services. Your journey of impact begins here