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About The Role
Job Title: Assistant Shop Manager
Job Location: Whitstable
Salary: £, per annum pro rata
Hours: per week
Contract Type: Permanent
Are you a retail expert passionate about making a meaningful impact? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while supporting people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
A day in the life of an Assistant Shop Manager will involve:
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activity behind the scenes — no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in-store.
* Working collaboratively with the shop manager to oversee a team of dedicated volunteers, including their induction, management, and development.
To be a successful Assistant Shop Manager, you'll need:
* Retail experience and know-how from working in a shop environment.
* The traits of a people-person, who enjoys providing excellent customer service, supporting a team, and engaging with people from all walks of life.
* A commercially savvy mindset, with a good understanding of financial targets and measures, alongside proven IT skills.
* The ability to work flexibly to meet the needs of the store.
The closing date for applications is the of 6th June. Please note, we reserve the right to close applications early, given high volume.
In return for your dedication and expertise, you'll get:
* Holidays: days annual leave (including bank holidays) + option to buy extra days.
* Pension scheme: Up to % contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive training.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing support.
* Team Working: Champion our mission as part of a collaborative team.
* Cycle to Work: Lease a bicycle through the scheme.
* Season Ticket Loan: Interest-free loan for commuting expenses.
We are proud to participate in the Disability Confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme. At The British Red Cross, we value diversity and strive to create an inclusive environment for all staff and volunteers. We are committed to ensuring our teams can bring their true selves to work without fear of discrimination. We support this through regular data reporting and the efforts of our internal networks, including REEN, LGBT+ Network, DAWN, Gender Network, Carers Network, and Youth Network.
Connecting human kindness with human crisis
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