Job Description
Welcome to Warner Bros. Discovery!
At Warner Bros. Discovery, we believe in creating the stuff dreams are made of. Our world is filled with wizards, dragons, superheroes, and the wonders of Planet Earth. But behind our iconic content and beloved brands are the storytellers, creators, and dreamers who bring these characters to life and shape what’s next.
Join us and discover career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive!
Your New Role
We are thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This role is perfect for someone passionate about show systems, lighting, and sound.
This is a twelve-month fixed-term contract position with frontline Duty Technician responsibilities, addressing the day-to-day technical needs of the attraction while providing exceptional customer service to our visitors and internal teams.
Your Role Accountabilities
* Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
* Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.
* Assist with the delivery of live events as needed.
* Ensure public and staff safety at all times.
* Monitor and protect assets and equipment to maintain quality and reliability.
* Comply with internal health and safety regulations and working practices.
* Maintain good communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
* Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.
* Contribute to the day-to-day operations of WBSTL, covering weekends, evenings, and school holidays on a shift pattern.
Qualifications & Experience
* Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
* Knowledge of live event production and relevant audio-visual skills.
* Experience with installed audio-visual show systems, including fault finding and troubleshooting.
* Basic carpentry and maintenance skills, along with a good working knowledge of workshop environments.
* Experience in an operational and customer-facing environment with significant public interaction.
* Proven IT skills with a solid understanding of Microsoft Office and related packages.
* Basic knowledge of IT switch networks and IP-based control systems.
Working Pattern
This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. The successful candidate will work every other weekend as part of the regular schedule.
Onsite Working
This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs, with reasonable notice.
How We Get Things Done
At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!
Championing Inclusion at WBD
Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.
If you are a qualified candidate with a disability and require adjustments during the application or recruitment process, please visit our accessibility page for instructions on submitting your request.