We're looking for an experienced sales manager to take our holiday home sales to the next level by delivering sales against stretched targets, ensuring an outstanding owner experience, managing, developing and motivating the sales team, and ensuring an open and ethical sales journey for buyers. Accommodation may be provided for the right candidate.
What you'll be doing
* Managing and motivating the Holiday Home Sales team to hit sales and part exchange budgets, as well as making some sales of your own.
* Overseeing stock management, ensuring enough pitches are available and that caravans are presented at their best.
* Providing an amazing customer service experience to our owners.
* Overseeing the aftersales process, ensuring that issues are addressed promptly.
* Promoting and facilitating a transparent, honest sales process in line with company values.
* Looking for new and creative ways to generate leads through CGI and VR, pioneering a new experience for holiday home buyers.
* Taking ownership of the sales journey, even after completion, so that new owners can be confident their purchase lives up to the sales promise.
* Working during bank holidays and weekends as required.
Skills, experience and qualities you'll need
We are looking for a high‑calibre manager who can demonstrate the following:
* A good level of general education.
* At least 2 years of holiday home sales management experience.
* Excellent leadership and motivational skills.
* Ability to manage performance issues and conflict situations with confidence and empathy.
* Exceptional communication skills, able to adapt style to people at all levels.
* A strategic mindset and a forward‑thinking outlook, open to new ideas.
* A strong focus on customer service delivery.
* NVQ in hospitality, customer services or tourism, prior experience at a holiday park, and coaching and mentoring experience (not essential but desirable).
Benefits
* Competitive Pension
* Bonus Scheme
* Health Cash Plan
* Life Insurance
* Discounts on Away Resorts Holidays
* On‑Park Discounts
* Awards and Recognition
#J-18808-Ljbffr