Job Ref: DAK1086
Branch: Dakota Edinburgh
Location: Dakota Edinburgh, South Queensferry
Salary/Benefits: Earnings are £12.71 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £19,827
Contract type: Fixed Term
Hours: Full Time
Shift pattern: Usually shifts will be 6am-2pm, or 2pm-10pm, working any 5 days out of 7
Hours per week: The role carries a permanent contract of a minimum of 30 hours per week
Posted date: 04/03/2026
Closing date: 06/04/2026
We are seeking a people person to drive our hotel guest airport shuttle, bag portering, and general assistant tasks in the role of Front of House Porter/Driver, on a Summer Fixed Term Basis, starting the 6th April 2026, ending 30th August 2026 inclusive.
PRIMARY ROLE RESPONSIBILITIES
* To drive our guest airport shuttle, taking guests to and from Edinburgh Airport. Maintain the cleanliness of the airport shuttle vehicle including washing and valeting the car.
* When you are not driving the airport shuttle, be proactive in supporting the Reception team by welcoming guests upon arrival to the hotel and providing bag portering. Ensure our lobby is pristine at all times, clearing the tables, taking coffee/drinks orders from guests, and carrying out light cleaning tasks.
* Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.
* Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking laundry and general items to guest bedrooms,
* Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, providing local recommendations.
* Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* Due to car insurance requirements, the applicant must have a full UK drivers license with a maximum of 6 points and be aged twenty five or above.
* A proactive individual who can keep themselves busy, be helpful in support Reception and the Bar, and be willing to go over and above expectations to delight our guests.
* Hands-on approach to all aspects of the role, being proactive to carry guests luggage and provide general assistance.
* Be able to work Saturdays where required (this is unlikely to be more than one Saturday every 6 weeks).
* Computer literate.
* An enthusiastic individual who will promote our culture of positivity.
* Be task oriented with a great pride for the work they do and attention to detail.
* Flexible with shift patterns and available around the needs of our business.
* Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
FINANCIAL
* Special discounts on stays and dining at any Dakota
* Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
* Additional holiday day on the first anniversary of your employment
* Meals on duty and uniforming
WELLBEING
* Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
* Support from our inhouse Mental Health Champions
* Family-friendly flexible working options
* Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
CAREER DEVELOPMENT
* Accredited, certified compliance training given on employment
* Access to a suite of external, certified resources via our Learning Management System
* Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
* Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
APPLY
Please send us your up to date CV.
Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easliy accessible by train (15min walk frim Dalmeny Train Station) and bus (frequesnt stops at Ferrymuir Retail Park) We also offer complimentary parking for both team and guests. We are a 130-bedroom botique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.