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Company Description
Aimbridge Hospitality is the world's leading global hospitality management company, dedicated to being the most trusted hotel operator and employer in the industry. With a portfolio of over 80 respected hotel brands, Aimbridge focuses on creating exceptional guest experiences and building strong relationships with partners. The company emphasizes growth, offering employees opportunities to learn, innovate, and advance their careers. Aimbridge fosters an inclusive and supportive workplace where team members succeed together and extend a welcoming spirit to every person and place served.
Role Description
This is a full-time, on-site role for a Reservations Manager based in Newport. The Reservations Manager will oversee the reservations team, ensuring excellent customer service and efficient booking processes. Daily tasks will include managing reservations systems, handling customer inquiries, coordinating with sales teams, and providing training to staff. The role also involves monitoring reservation trends, optimizing occupancy rates, and generating reports to support decision-making.
Qualifications
* Strong skills in Reservations and Customer Service
* Excellent Communication and Sales abilities
* Experience in Training and supervising staff
* Effective organizational and time management skills
* Proficiency in reservations or hotel management software
* Ability to work independently and as part of a team
* Experience in the hospitality industry is a plus
* Bachelor's degree in Hospitality Management or related field preferred
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Hospitality
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