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Strategic account manager

Nottingham (Nottinghamshire)
Elizabeth Michael Associates LTD
Strategic account manager
Posted: 20h ago
Offer description

Midlands Based Hybrid Working £40,000 - £50,000 + OTE £70,000 + Company Car

Are you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts?

We are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.

This role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients.

The successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.

The Role

Managing and developing relationships with regional and national accounts

Acting as the key point of contact for major customers

Identifying opportunities to grow existing accounts and increase revenue

Managing contract performance, service delivery and customer satisfaction

Leading regular client review meetings and maintaining strong communication

Working closely with internal departments including operations, finance and sales

Negotiating commercial agreements and ensuring contract compliance

Producing reports, analysing trends and identifying opportunities for improvement

Working towards revenue growth and retention targets

Supporting customers with tailored solutions and a consultative approach

About You

Proven experience within Account Management, Key Accounts or Client Relationship Management

Experience managing large regional or national customer accounts

Background within waste management, logistics, pharmaceuticals, or a similar sector

Strong commercial awareness and negotiation skills

Confident dealing with senior stakeholders and challenging conversations where required

Able to demonstrate resilience, integrity, credibility and professionalism

Excellent communication and influencing skills

Organised, self-motivated and target-driven

Strong IT skills including CRM systems and Microsoft Office

What's on Offer?

£40,000 - £50,000 basic salary

OTE circa £70,000

Company Car

Hybrid working Nottingham head office with 1-2 office days per week

23 days holiday plus bank holidays

Company pension scheme

Enhanced family friendly policies

Employee Assistance Programme

Lifestyle and leisure discounts

Life insurance

Bike to Work scheme

Holiday purchase scheme

This is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact.

EMA25

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