Clinical support worker - critical care

Clinical Support Worker - Critical Care

The closing date is 26 June 2026.

We are recruiting for a Clinical Support Worker - Critical Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

We have 20 critical care beds and can offer you broad experience in caring for critically ill adults in an innovative, challenging and aspirational workplace. We are committed to advancing nursing practice and our Clinical Nurse Educator provides in‑house training and support for clinical and professional development.

Our Values are I Include, R Respect and I Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

Examples of some of the responsibilities within the role of Clinical Support Worker:

• Washing / dressing patients
• Taking patients physiological observations i.e. temperature, pulse, respiration rate, blood pressure, weight, blood sugar levels.
• Making beds and cleaning bed spaces
• Serving meals and assisting feeding patients.
• Talking / listening to patients and their relatives.

The post incorporates undertaking a Apprenticeship if you are eligible. To achieve this you will attend apprenticeship workshops on site, consisting of assignments, group work and functional skills exams in Maths and English and observations in the clinical setting.

As a Clinical Support Worker you will be based on the Critical Care Unit and you will provide our patients with the highest standards of care during their stay at the Trust and become a valued member of our team.

You will be required to work: Days, Nights, Weekends and Bank Holidays. If successfully shortlisted you will have to do a role based assessment.

Person Specification

Qualifications / Training

• Care Certificate
• Committed to undertake the Care Certificate course within the first 12 weeks of commencing
• GCSEs (or equivalent qualification or standard) in English and Math
• Previous experience in a healthcare setting or caring environment

Previous Experience

• Experience of healthcare or care work
• Experience of working with the general public or a range of different people

Skills

• Ability to communicate effectively in a variety of settings with patients, relatives, carers and other members of staff of varying levels of understanding
• Evidence of being self‑motivated
• Evidence of working effectively as part of a team
• Basic IT skills - ability to use keyboard or willingness to develop
• Excellent time management and organisational skills
• Excellent interpersonal skills and the ability to use them to communicate effectively with patients within a multi‑disciplinary team
• Ability to work in a busy, sometimes pressurised environment
• Ability to work to deadlines
• Ability to use judgement on when to escalates issues and problems

Knowledge

• Understand the role of a clinical support worker (healthcare support worker)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East and North Hertfordshire Teaching NHS Trust