We're hiring Customer Service Representatives to support the UK's largest Banking Group in Edinburgh. If you're caring, motivated, and ready to deliver outstanding customer service, this is your chance to shine!
* Role: Customer Service Representative
* Division: Investment, Pensions & Insurance (IP&I)
* Location: Lloyds Banking Group, Princes Exchange, Edinburgh, EH3 9AQ
* Pay rate: £14.02 per hour
* Contract: Temporary
* Start Date: 26th January 2026
* Hours: Full time, 35 hours per week
* Working Pattern: 8am-6pm Monday to Friday on a shift-pattern basis
* Hybrid working available after successful completion of training (up to 3 days working from home)
* Training: Full time for 6-8 weeks.
Important:
* This is a full-time role (35 hours per week) - not suitable for students.
* You must be based in Edinburgh or able to commute to Princes Exchange.
* Closing date for applications: 17th December 2025.
What You'll Do:
You'll handle complex enquiries with care and professionalis...