Job Title: Account Manager Department: Catnic Location: Flexible location Salary : £35,000 - £40,000 Company Car Closing Date: Sunday 28th April Interviews to be conducted w/c 6th May We believe that our strength is not just in our steel but the diversity of our workforce. Our people make the difference. Catnic is a market leading building products Brand that manufactures, markets and sells primarily into the Residential market. The business is located in the UK and Germany with export sales across Europe plus the Middle East and beyond. Quality of services and products are central to our customer promise so we offer a dynamic environment that seeks to keep modernising and innovating products, assets and skills. Working in Catnic provides the opportunity to be engaged in a broad range of varying projects, functions and activities supported as well as specialised roles. We are an equal opportunities employer and being part of Tata Steel can offer excellent training plus development opportunities both within Catnic and within the broader business environment The Role The Account Manager will oversee the trading relationship of the company with its most important customers and will be responsible for obtaining and maintaining long term key customers. Adept in building strong relationships with strategic customers, and able to identify needs and requirements to promote the company's products and service. For our Account Managers, no two days are ever the same. Some of the main responsibilities within your scope include: Manage the overall business activity with multi-level level contacts/stakeholders for designated accounts, including systematic and regular review of customer performance against targeted sales volumes. Monitor sales and performance to ensure sales plan targets are met, considering forecast and demand spike impact on the business. Leverage supplier status to target branch stockist conversion, increasing share of spend for designated key accounts. Provide reports on key account plan progress and dashboard metrics to the National Sales Manager/Sales Director. Maintain 'live' account plan templates for designated customers. Using our CRM systems, ensure leads generated are actively tracked and projects specified are converted in line with win rate sales cycle targets. Lead on optimum response to complaint, service recovery and price/invoice resolution. Facilitate and deliver customer training on product, pricing and process. The Candidate To be considered for the role, you will need to demonstrate the below experience and skills: Customer pricing and rebates Commercial policy & processes Competition law Presentation skills Negotiation skills Proficiency in Microsoft Office Product knowledge Product standards What we can offer you Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from: A market competitive salary Generous selection of Company Cars 35 days holidays per annum Annual Pay Review Bonus Scheme - subject to business performance Private Healthcare Scheme (Individual cover) One of the UK's leading defined contribution pension schemes (10% employer contribution / 6% employee contribution) We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services. Why us? Tata Steel is one of the world's top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We're part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea. Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today. Tata Steel in the UK is committed to our ambition of reducing energy consumption and to becoming a carbon neutral steelmaker by 2045, to find out more about our journey click here Stoves cooking less carbon - YouTube To learn more about who we are and what we can offer our future employees, please click on the link to watch the following video: Tata Steel - A place you can thrive - YouTube Job Segment: Account Manager, CRM, Manager, Sales, Technology, Management