This award-winning frozen food manufacturer is a multi-site operation with state of the art facilities across Germany, France, and the UK. A recognised category leader in the frozen snacking and value-added dairy products. The business is known for its innovative, high-quality, value-added products spanning meat, vegetarian, and dairy categories. Supplying major grocery and foodservice customers both in the UK and internationally, they combine market insight, technical expertise, and creative product development to deliver trend led private label solutions that set the standard in frozen innovation.
The Role
As National Account Manager, you’ll be responsible for a portfolio of major grocery retail accounts, leading all commercial activity from day-to-day relationship management through to long-term strategy, planning, and growth.
The customer base comprises leading UK grocery retailers, likely to include Sainsbury’s, Waitrose, and Marks & Spencer. You’ll work in close partnership with both retailer development teams and the company’s own NPD and innovation experts to deliver exciting, bespoke new products shaped by emerging food trends and consumer insights. This is a highly innovation-led role, demanding creativity, pace, and commercial acumen to translate ideas into successful launches that drive customer satisfaction and category growth.
Reporting to the Head of Grocery and supported by a National Account Executive, you’ll work cross-functionally with NPD, Supply Chain, and Finance to ensure outstanding execution and customer satisfaction.
Key Responsibilities
* Manage and grow a portfolio of top UK grocery retail customers
* Lead commercial negotiations, set strategic plans, and oversee P&L performance
* Deliver budgeted sales and margin targets, tracking and forecasting performance
* Champion customer-focused innovation through new product development
* Understand and respond to market trends, customer needs, and competitor activity
* Provide strong internal leadership, supporting collaboration across the wider team
What We’re Looking For
* Proven experience as a National Account Manager, Junior NAM OR Account Executive with UK retail exposure
* Strong background in private label chilled or frozen food
* Experience of working with internal and external NPD teams
* Commercially focused with sharp negotiation and analytical skills
* Highly motivated, detail-driven, and comfortable working autonomously
* Committed to building long-term customer relationships and business success
Benefits
* £50,000 to £60,000 salary
* 20% performance-based bonus
* Company car or car allowance (£5,400)
* Comprehensive benefits package
Location
This is a fully home based role, with regular customer meetings and an expectation to attend the South Wales head office once a fortnight.
Contact
For further information or a confidential discussion, contact Aidan Goodall on 01943 667280 or email aidan@fmcgselection.co.uk
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