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Receptionist/clerical officer - gp oohs service

Edinburgh
Permanent
NHS Scotland
Clerical officer
Posted: 4h ago
Offer description

Cardonald Medical Centre

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

As part of a new national network of centres, NHS GGC is due to open its first GP WiC in June 2026. The WiC will fall under the remit of the GP Out of Hours Service (OOH). The centre will complement local daytime General Practice and wider primary and community care services, and will have clear clinical pathways in place for opening.

This role does not meet the eligibility criteria for a or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Duration, Location, and Working Pattern:

1. This is a fixed term or secondment post for 12 months.
2. There is either full or part time hours available
3. Please note the salary is Pro Rata for part time hours.
4. The WiC will provide urgent clinical services to GGC population, Monday to Sunday and on Public Holidays 12-8pm.

Key responsibilities:

A 12 month secondment/fixed term opportunity has become available for the role in the Receptionist/Clerical Officer in GP Out of Hours (OOH) service. This post forms part of the admin support team and provides reception/clerical tasks at the WiC. This will include reception duties, data input, record management and general typing.

Knowledge, training, qualifications and/or experience required to do the job:

5. Secretarial qualification or equivalent experience
6. Demonstrable experience in an administrative / reception / front of house role
7. Working knowledge of: Patient flow and waiting room management; Role of administration in supporting clinical safety
8. Experience handling challenging or distressed patients;carers; service users calmly and professionally

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

9. A minimum of 27 days annual leave, increasing with length of service, plus public holidays
10. Membership of the NHS Pension Scheme, including life insurance benefits
11. Salary Sacrifice Car Benefit Scheme
12. Development opportunities including study bursaries, e-learning and classroom-based courses
13. Enhanced pay for working public holidays
14. NHS discounts on a wide range of goods and services
15. Confidential employee support and assistance, including counselling and psychological therapies

Interested?

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