Business Development Executive
Full time, permanent
We have an exciting opportunity for a Sales Executive to join our expanding Inside Sales Team based in our Ipswich office. The successful applicant will be responsible for nurturing new business by making telephone calls and MS Teams meeting, developing relationships with known customers who do not regularly ship with MSC. The successful candidate will help identify new business opportunities and their shipping requirements, arrange quotations, follow up with customers to secure the booking or obtain feedback and guide/support customers through our end-to-end processes and procedures.
How you will help us and what you can expect
1. Strong tele sales skills, with a passion for hunting business opportunities, including cold calling
2. Active desire to win new business and meet KPI’s, exploring all opportunities to increase volume by developing closer customer relationships
3. Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
4. Identify and promote attractive business opportunities to trade, and Value-Added Service opportunities to our specialist business development team
5. Actively follow up quotations using all communication channels, including warm and cold telephone contact, until bookings are achieved, and new repeat business is fully secured
6. Work closely with Trade to proactively retain and grow accounts, including any research and development required, mindful of contribution toward overall sales revenue targets and budgets
7. Ensure quotations are processed in a timely, accurate manner within agreed KPI’s
8. Collation of performance statistics, monthly reports, market studies and presentations as required by the Sales team
9. To manage and update Sales Pipelines
10. Strong communication and liaison across the Commercial teams and the wider business to ensure operational support
11. Face-to-face meetings with clients along with the CDM as required
Skills and experience you’ll bring to us
12. Minimum basic school level qualifications (GCSE) with grade C+ in English, Math’s, IT
13. Competent in using Microsoft programs, including Excel, Outlook, Power Point
14. Self-motivated with a sales focused mindset
15. Communicate effectively at internal and external levels and build relationships
16. Able to deliver a high standard of work with accuracy and attention to detail
17. Able to demonstrate a positive approach to resolving issues, working off your own initiative
18. Proven experience in business development
19. Excellent telephone communication skills
20. A desire to acquire new business, nurture and develop existing business
21. The ability to learn about products and services and describe/explain them to prospects
22. To be able to communicate with confidence and to interact professionally at all levels
23. The ability to think on your feet with a positive “can do” attitude and a pro-active “solution” mindset
24. Track record of successfully meeting targets and deadlines
Desirable:
25. Experience within shipping / logistics industry
What we offer
26. Competitive salary
27. Private Health Care for everyone from day 1
28. Generous pension scheme
29. Life Assurance – 4x salary
30. 22 days + a day to take on Christmas Eve or New Year’s Eve
31. Free parking
32. On-site artisan restaurant
33. Discounted gym membership
34. Cycle to work scheme
35. Flu vaccines and eye care vouchers
36. Buy or sell holiday scheme (opportunity to buy or sell up to 5 days)
37. Christmas club saving
38. MSC Cruises friends and family discount
39. Full induction day and training provided
40. Learning and development opportunities
41. Dress for the day policy/modern office environment