Job Description
School Receptionist - SEND Secondary School
Location: Redhill area, SurreyContract Type: Permanent, Term Time OnlyActual Salary: £24,139.67 - £24,818.65 (dependent on qualifications and experience) + £1,000 welcome bonusHourly Rate: £13.51 - £13.89 per hourHours: 40 hours per week, Term Time Only
About the School
We are delighted to be supporting a SEND Secondary School in the Redhill area, catering for young people aged 11-16 who require support with social communication, emotional regulation, and sensory processing needs, typically associated with Autism.
The school offers a personalised, engaging curriculum aligned with the national curriculum, delivered in small classes with high levels of support and a multi-disciplinary intervention team to ensure every student has every opportunity to achieve.
The Role
The school are seeking a confident, organised, and personable Receptionist to be the welcoming face of the school. You will be responsible for managing the reception area, handling telephone enquiries, supporting visitors, and providing day-to-day administrative support to the wider school team.
You will primarily be based at the school’s main site, with occasional work at a nearby satellite site when required.
Key Responsibilities
* Act as the first point of contact for all visitors, ensuring safeguarding checks (ID verification, signing in/out) are always followed.
* Manage reception and front desk operations throughout the school day.
* Answer and direct telephone calls, identifying requirements and responding appropriately.
* Welcome and support visitors, contractors, and stakeholders.
* Manage gate control and monitor visitor access.
* Receive, log, and pass on messages in a timely, professional manner.
* Handle incoming and outgoing post.
* Prepare documents, reports, presentations, letters, and general correspondence.
* Maintain accurate filing systems and digital records.
* Support the Attendance Management Information System for students.
* Organise meeting rooms and support diary management.
* Monitor and order office supplies where required.
* Maintain the reception area to ensure it is tidy, safe, and welcoming.
* Liaise with office suppliers and the maintenance team for repairs.
* Assist with enquiries for the Referrals Team, including scheduling assessments.
* Provide general administration support to the wider team as required.
* Willingness to support the satellite location when required.
About You
Skills & Experience
* Excellent verbal and written communication skills.
* Strong organisational skills with the ability to manage multiple tasks.
* Good literacy and numeracy skills (GCSE English & Maths preferred).
* Previous experience in an administrative or reception role (preferred).
* Confident using IT systems including Word, Outlook, Excel, PowerPoint, and databases.
* Professional, reliable, and highly personable.
Requirements
* Enhanced Child DBS or willingness to apply for one
* Commitment to safeguarding and promoting the welfare of children.
* Willingness to undertake training and contribute to the organisation’s values and ethos.
If you are interested, please do apply above, we would love to hear from you!
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. All posts require an Enhanced DBS check.