Who are HSBC Innovation Banking?
We're the power behind the UK's forward:thinkers, future:makers and leap:takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start:ups, scale:ups, growth businesses, investors and those working towards IPO.
Whether it's comprehensive corporate banking, managing cashflow, plans for buyouts or funds banking, we power ideas at every stage of their journey. From the first:time founders to the funds that back them and everything in between. Here's to never standing still. Were proud to accelerate growth for tech and life science businesses, create meaningful connections and open a world of global opportunity for entrepreneurs and investors alike.
The Role
Reporting to the Client Onboarding and Implementation Manager/Team Leader,
The incoming hire is required to support the increasing volume of UK branch client onboardings, some of which entail complex corporate structures and ownership drilldowns.
HSBC Innovation Banking
's due diligence (DD) and KYC (Know Your Customer) practices and standards at client onboarding and implementation. Works directly with the front facing Relationship Management and Client Service teams, as well as back office Operations teams, to ensure that all new and updated client relationships undergo the appropriate levels of client identification and verification, due diligence, sanction screening and documentary approvals, as mandated by
HSBC Innovation Banking
's KYC, DD and AML (Anti Money Laundering) procedures, to ensure validation and completeness of onboarding packs prior to submission for account opening. Follows the relevant processes and adheres to all regulatory compliance obligations to ensure that the above is achieved efficiently and consistently, and that effective communication is managed across the business throughout the end to end process.
The Onboarding and Implementation team plays a central role in the efficient and expert onboarding of clients on to the
HSBC Innovation Banking
, with a focus on ensuring delivery of a positive client experience throughout the process.
The Advisor assists sales teams in their onboarding efforts by providing KYC and due diligence expertise, and by preparing, reviewing, and validating onboarding packs to ensure that they are accurate, complete and orderly, and meet both external regulatory and internal audit and compliance standards.
Responsibilities:
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Working directly with internal relationship teams to facilitate Client Onboarding
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Responsible for ensuring that all required AML/KYC regulatory compliance requirements are met, evidence recorded and filed as required by the relevant processes, procedures and standards
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Manage their own portfolios of requests competently ensuring high levels of customer service, accuracy, quality and pace, adhering to SLAs
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Liaise with New to Bank Clients with confidence to ensure strict adherence to HINV policy, proactively following up with clients throughout the process within stated timeframes.
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Capturing and effectively recording appropriate data in Bank systems in a timely manner throughout the process
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Perform end:to:end workflow of KYC on a wide range of client types and risk from initiation to final approval
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Identifying and escalating any issues per the defined process to minimise any risk and/or negative client impact
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Proactively identify opportunities that are going to improve the business, processes, client experience or team's performance
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Support the managers and other teams which may include FCRC, Financial Crime, Compliance and Operational Risk, Deposit Operations and Audit.
Support and adopt system, process and procedure enhancements swiftly to ensure compliance with regulation and policy
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Work independently and proactively manage complex cases and any issues during the process to brin