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Head of Restaurant Operations (Hiring Immediately), Bedford
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Client:
wagamama
Location:
Bedford, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
12.05.2025
Expiry Date:
26.06.2025
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Job Description:
General Manager | Full Time
At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it be you, be wagamama. We are seeking a General Manager to lead our team on our journey to nourish both body and soul.
The Role |
As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their potential while achieving excellent results.
Key Responsibilities |
* Foster a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide training, coaching, and mentorship to develop emerging leaders.
* Ensure every guest interaction reflects exceptional service, supporting your team with the necessary skills and mindset.
* Manage financial aspects including budgeting, inventory, labor, and strategic marketing. Use data analysis to inform business decisions and promote continuous improvement.
* Recruit, develop, and nurture your team, fostering their personal and professional growth.
* Create an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
* Be a proactive problem solver, capable of quick decision-making and thinking on your feet.
What We Offer |
* Bonus scheme – up to £8,000 annually
* Access up to 30% of earnings before payday with Wagestream
* Private medical insurance
* Free food on shift, plus 50% discount outside of work for friends and family
* Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
* First access to new menus
* Wagamama parties with VIP guests
* Recognition through our nationwide programme
Additional benefits include pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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