Front of House Supervisor
Overview
We are looking for an experienced and motivated Front of House Supervisor to join our team. You will be responsible for leading daily operations, supporting staff, and making sure guests enjoy excellent service. This role requires strong leadership, great customer service, and the ability to work well under pressure.
Responsibilities
* Supervise and support front of house staff to ensure smooth service.
* Train and guide team members on service and food preparation standards.
* Ensure food safety and hygiene rules are followed.
* Oversee food and drink service, maintaining quality and presentation.
* Organise staff schedules and delegate tasks effectively.
* Handle guest questions and complaints quickly and professionally.
* Work with the kitchen team to ensure timely service.
* Help manage stock and order supplies when needed.
* Encourage teamwork and good communication.
Qualifications
* Previous experience in a supervisory role in hospitality.
* Good knowledge of food preparation and service.
* Strong leadership and team management skills.
* Understanding of food safety rules.
* Experience in serving or barista roles is a plus.
* Excellent organisation and attention to detail.
* Able to work well in a fast-paced environment.
* Friendly, professional, and focused on great customer service.
If you're passionate about hospitality and ready to lead a team, we'd love to hear from you.
Shift Patterns
Tuesday - Sunday
* 11:00 AM - 4:30 PM
* 4:30 PM - 22:00 PM
* 12:00 NOON - 22:00 PM
Job Type: Full-time
Pay: £12.30 per hour
Expected hours: 30 – 40 per week
Work Location: In person