Summary We’ve got an exciting opportunity for you to join us as an apprentice barista at our South Shields Crossgate DT store. If you're welcoming, helpful and friendly with a desire to learn new skills then this could be the perfect role for you. Apply today to start your fantastic career at Starbucks! Wage £15,413 a year Check minimum wage rates (opens in new tab) Hourly wage £12.35 Weekly Wage: £296.40 24 hours a week, more hours will be available. Training course Food and beverage team member (level 2) Hours Exact shifts to be confirmed, additional hours will be available. 24 hours a week Start date Monday 9 February 2026 Duration 1 year 3 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as an apprentice barista at our South Shields Crossgate DT store. If you're welcoming, helpful and friendly with a desire to learn new skills then this could be the perfect role for you. Apply today to start your fantastic career at Starbucks! Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third-place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners, including toilet areas Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support centre Where you'll work St Hilda Street South Shields NE33 1QD Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider INSPIRO LEARNING LIMITED Training course Food and beverage team member (level 2) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Serve food and beverages to individual business standards. Identify opportunities and apply techniques to increase sales and improve customer experience. Tailors communication techniques to meet customer needs and build rapport. Maintain a safe, hygienic, and secure working environment. Comply with health and safety legislation, regulations, guidelines and procedures. Follow food safety and allergen legislation and procedures applicable to own role. Use technology and equipment in line with business policy to meet customer needs. Handle transactions and payments securely. Work as part of a team to ensure that the products and services are delivered on time and in line with business needs Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor. Use professional methods of communication that are tailored to different situations, and individual and team needs. Manages own time and workload, prioritising tasks. Maintain and rotate stock according to life cycle and business processes. Ensure equipment and technology faults and maintenance issues are reported promptly. Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures. Keep up to date with changes to products and processes. Uses feedback to improve own performance. Reduces the waste of resources, taking sustainability into account, in line with business expectations. Follows and supports equity, diversity and inclusion legislation and principles. Participate in team briefings, implementing instructions, and offering input or feedback where relevant. Serve food and beverages to individual business standards. Identify opportunities and apply techniques to increase sales and improve customer experience. Tailors communication techniques to meet customer needs and build rapport. Maintain a safe, hygienic, and secure working environment. Comply with health and safety legislation, regulations, guidelines and procedures. Follow food safety and allergen legislation and procedures applicable to own role. Use technology and equipment in line with business policy to meet customer needs. Handle transactions and payments securely. Work as part of a team to ensure that the products and services are delivered on time and in line with business needs Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor. Use professional methods of communication that are tailored to different situations, and individual and team needs. Manages own time and workload, prioritising tasks. Maintain and rotate stock according to life cycle and business processes. Ensure equipment and technology faults and maintenance issues are reported promptly. Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures. Keep up to date with changes to products and processes. Uses feedback to improve own performance. Reduces the waste of resources, taking sustainability into account, in line with business expectations. Follows and supports equity, diversity and inclusion legislation and principles. Participate in team briefings, implementing instructions, and offering input or feedback where relevant. Training schedule Level 2 Food and Beverage Team Member Apprenticeship Standard Functional Skills On-the-job training Requirements Desirable qualifications Other in: None (grade None) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills Attention to detail Customer care skills Presentation skills Team working Creative Patience energetic Enthusiastic Other requirements Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. Store Opening Hours 6.00am - 10.00pm Training will take place at either Benton, Washington or Metro Centre until the new store at South Shield opens on 26th February. About this employer Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it’s just as true today. Our mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time. Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life. Company benefits See job description. After this apprenticeship This is a fantastic opportunity to start your career at Starbucks We pride ourselves on training, development and progression, so this application is just the start This vacancy is for a permanent role Ask a question The contact for this apprenticeship is: INSPIRO LEARNING LIMITED The reference code for this apprenticeship is VAC2000007542.