Client Support Administrator Join a leading facilities management provider with over 46 years of industry expertise, serving diverse sectors across Northern Ireland, the Republic of Ireland, and the UK. We're expanding our dedicated team and seeking a proactive Client Support Administrator to be the first point of contact for our clients and engineers, ensuring smooth operations and exceptional customer support. Salary/Benefits £27,000 to £30,000 per annum Opportunities for professional growth Supportive team environment Health and wellness benefits Working hours: Monday to Thursday 8:00am - 5:00pm, Friday 8:00am - 2:00pm About your next employer A trusted name in M&E services, delivering tailored solutions to the commercial, industrial, health, education, leisure, and residential sectors. As a prominent player in the industry, they manage a broad portfolio across the UK and Ireland, with a committed team focused on quality and efficiency. About you Strong administrative skills with excellent organisation Customer-focused attitude with great communication skills Ability to work independently and as part of a team Proficient in MS Office and helpdesk software Previous experience in facilities management or helpdesk support is advantageous What you'll do Act as the first point of contact for clients and engineers, handling queries promptly Manage PPM bookings and engineer schedules efficiently Provide proactive helpdesk support to ensure customer satisfaction Maintain clear communication with clients and internal teams Ensure timely updates and resolutions for all service requests For further information on this job, apply via the link or contact the VANRATH office for a confidential chat today. Follow VANRATH on LinkedIn for expert career advice, the latest jobs, industry news and much more Benefits: DOE Pension and benefits