Permanent – hours over days with reasonable flexibility
Founded in, Gordon & MacPhail is a luxury spirits company owned by a fourth generation of family members and situated in Elgin, Scotland. The company, which is well-known for its expertise in the ageing of Scotch whisky, also owns the distilleries of Benromach, which is located outside of Forres, and The Cairn, which is close to Grantown-on-Spey.
We have an exciting opportunity for a Guest Experience Host to join our Benromach Distillery. This role is to work as part of a highly motivated team to deliver a world class tour experience and outstanding levels of customer service to visitors, trade, press and guests of the company.
The successful candidate will have:
1. Knowledge or interest of the whisky industry is highly desirable.
2. Previous tour hosting experience and knowledge on whisky production would be an advantage, however full training will be provided.
3. Experience of working in the tourism/Hospitality industry is desirable.
4. Experience in a customer facing role is essential.
5. Excellent interpersonal skills.
6. A willingness to go the extra mile to provide an excellent customer service.
7. The ability to work well in a team and on your own.
8. Excellent communication and presentation skills.
9. Working knowledge of a foreign language would be beneficial.
10. The ability to remain calm and efficient under pressure.
11. Must be over the age of. (alcohol sales)
Applications must be submitted by noon on Friday nd May .