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Customer service advisor - travel money

Bridgwater
Sainsbury
Customer service advisor
Posted: 9 September
Offer description

Overview

Sainsbury's – Travel Money Advisor, Bridgwater, Somerset. Permanent, Part-time.

We are looking for a Travel Money Advisor to help our customers' holidays get off to a fantastic start. You’ll be the face of Travel Money for Sainsbury's Bank, delivering friendly service in-store and handling currency with accuracy and care. You’ll work with a close-knit team but will often run the bureau on your own, so confidence in making decisions is important. Previous finance or cash-handling experience is helpful but not required; full training is provided. You should enjoy helping people, have a good eye for detail, and be comfortable working with large sums of money.

We are an equal opportunities employer that values a diverse and inclusive culture reflecting the communities we serve.


Responsibilities

* Provide excellent customer service in the travel money bureau.
* Handle currency accurately, securely, and with attention to detail.
* Build relationships with customers and promote Travel Money and other banking services.
* Work as part of a team while also taking ownership of the bureau when needed.
* Comply with DBS and credit check requirements as part of the role.


Benefits

* Discount card after 4 weeks: 10% on most items in Sainsbury's, Argos and Habitat; 15% at Sainsbury's every pay day for five days; 15% at Argos on selected weekends during the year.
* Generous holiday entitlement based on hours worked.
* Family leave – maternity and paternity leave.
* Pension – Sainsbury's matches 4-7% of pension contributions.
* Sainsbury's share schemes – ability to save and buy shares at discounted prices.
* Wellbeing support – free access to Unmind and Employee Assistance Programme for confidential support and information.
* Colleague networks – internal networks to support personal and professional development.
* Cycle to work scheme – bike and accessory hire with tax/national insurance benefits.
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more.


Shift Patterns

There are a range of shift patterns available, including early, late and weekend shifts. Flexibility to fit with the team schedule is expected and encouraged.

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