Additional salary information: £25,997 to £28,022 (depending on experience)
About the Role
Richmond and Hillcroft Adult and Community College is based in Richmond, Surrey, close to the High Street and Richmond Green. We offer a wide range of courses to adults in the local community and beyond.
This role is suitable for someone with experience of working as part of a busy team in a customer-facing environment, always delivering excellent customer service. The Learner Services Administrator will support prospective and current learners to access learning through the provision of information, advice, and guidance on courses, course requirements, and eligibility. The role involves processing and managing student course applications and enrolments, along with undertaking a range of administrative duties.
The successful candidate will be required to work on campus on a rota basis: Monday-Thursday between 08:30 - 20:00 and Friday-Saturday from 09:00 - 17:00.
About You
Do you have strong administrative skills gained through working in a customer-focused workplace? We are looking to recruit someone with robust administrative experience, proficient in MS Office, and capable of delivering excellent customer service. This role involves engaging with internal and external stakeholders face-to-face, via email, and over the phone.
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