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Support services worker

Stafford
Anglicare North Queensland Limited
Service worker
Posted: 1 October
Offer description

Overview

About Anglicare: At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the role: Provide general Domestic Cleaning assistance to our older population, providing them with the support they need to remain in their own homes. Our Stafford Home and Community service is seeking part-time Service Support Workers. Our Service Support Workers provide invaluable support by providing general household cleaning, laundry, cooking and social support to our older population with help around their homes.


Responsibilities

* Complete duties in a positive, helpful manner and in accordance with the Care Plan for each client.
* Ensure cleaning and other service standards outlined by Anglicare are met at all times.
* Ensure duties are completed within the expected timeframe.
* Use equipment as instructed to minimise risk of injury, and follow all manual handling and safe driving practices, in accordance with procedures and training.
* Observe clients, listen to them and promptly report to Manager/Coordinator any change in client behaviour or health/well-being.
* Maintain appropriate client/worker boundaries as outlined by Anglicare.
* Communicate effectively and appropriately with all clients, including those with challenging behaviours, or clients from culturally and linguistically diverse backgrounds.
* Provide service to clients, families, carers and team members in a professional, prompt and courteous manner.


About you

* Demonstrated ability to work effectively as a member of a team and contribute to a positive, client-focused culture.
* Well-developed interpersonal skills, including the ability to work effectively and sensitively with a range of clients, including those with challenging behaviours, or clients from culturally and linguistically diverse backgrounds.
* Ability to organise and prioritise own work activities and schedules to meet established deadlines and achieve high quality work outcomes.
* Sound verbal and written communication abilities, including the ability to interpret and apply instructions, read and navigate road maps, and communicate clearly and professionally with both clients and staff.
* Demonstrated knowledge and understanding of the use of cleaning equipment and chemicals in a home environment.
* Knowledge and skills of safe food handling and preparation in line with current health standards.


Role Requirements

* Current National Police Certificate
* Current Drivers Licence and own reliable vehicle
* Certificate II or III in Asset Maintenance (Cleaning Operations) or relevant -desirable
* Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
* Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
* Employee Discounts at some of Australia\'s leading retailers.
* 6% Bupa Health Insurance Discount.
* Referral App - Earn real $$$ for sharing jobs to your network
* Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
* Pastoral Care Support & Employee Assistance Programs.
* Free annual Flu vaccinations.

Interested? Click apply and send us your current resume.

For further information or adjustment to the application process please contact the Talent Acquisition Team at Anglicare. Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.

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