Logistics Administrator– £30,000-£32,000– Hybrid (Central London & Guildford)
The Role
Do you enjoy being the person who keeps everything running smoothly and makes customers’ lives easier? Are you confident managing multiple orders and deadlines while ensuring nothing slips through the cracks? If you’re looking for a role where your organisation skills are truly valued and visible, this opportunity offers real ownership, variety and the chance to play a key part in delivering an excellent customer experience.
As our Logistics Administrator, you’ll take control of the journey from order to delivery, making sure every step is handled efficiently and professionally. Your work will directly shape how customers experience the business. By keeping communication clear and timelines on track, you’ll help build trust and ensure every delivery reflects the premium quality of the product.
This is a hybrid role, with time split between the Central London office and the Guildford warehouse, giving you full visibility of both the customer-facing and operational sides of the business.
Key Responsibilities:
Process and check sales orders, ensuring all information is accurate
Keep customers updated post-sale, answering queries and providing clear timelines
Track deliveries and flag any delays early
Prepare and issue invoices following successful delivery
Act as a link between sales and operations to keep workflows efficient
Maintain accurate records across internal systems
Support the Head of Operations and wider team with day-to-day admin and projects
The Company
Sunlighten® is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way.
The Benefits
Salary of £30,000–£32,000
Hybrid working across Central London (office) and Guildford (warehouse)
A role where you can take ownership and see the direct impact of your work
Opportunity to grow within a fast-expanding international brand
Supportive team that values clear communication and collaboration
The Person
Experienced in administration, customer service, or a client-facing role
Highly organised with strong attention to detail
Confident communicating with both customers and colleagues
Comfortable managing multiple tasks and deadlines
Proactive and able to spot and resolve issues early
A team player who enjoys working across departments