Position Overview
Reporting to the Property Director, the Property Maintenance Manager is responsible for the effective delivery of responsive repairs and void works across Hastoe’s East Region. You will ensure services are customer‑focused, compliant with legislation and policy, and delivered within agreed budgets and performance targets.
This is a senior operational role with responsibility for leading and developing a team of Property Maintenance Surveyors and Maintenance Assistants and working alongside the Contracts Manager driving continuous improvement across repairs, damp and mould, and void services.
Responsibilities
* Leading and developing a team of Property Maintenance Surveyors to deliver high‑quality, customer‑focused responsive repairs and void services.
* Setting and managing regional budgets for responsive repairs and voids, ensuring services are delivered within agreed financial controls.
* Managing repairs and maintenance contracts, working closely with the Contracts Manager and Performance Manager to monitor performance and enforce contractual standards.
About Us
Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.
We are passionate about providing a first‑class service for our customers. If you are enthusiastic, customer‑focused, and passionate about making a difference to people’s lives, then we want to hear from you.
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