Responsibilities
* First point of contact for service users.
* Support the process of service users and their families visiting the centre, including preparing the patient and assisting in the collection of forensic evidence.
* Ensure a high standard of DNA anti‑contamination is maintained between forensic cases (cleaning).
* Assist patients and liaise with other agencies regarding the management of the service user pathway.
* Assist with preparation, service‑user support and act as an advocate during their time at the SARC.
* Be a key player within the SARC team and the wider company network.
Pay & Rota
Shift patterns: 8 hour shifts – 9am‑5pm, 5pm‑1am, 1am‑9am.
Salary: Shift retainer of £30.56 Monday‑Friday; £40.24 Saturday‑Sunday, plus additional attendance payment of £48.030 per case. Call out rate £16.01 per hour.
Benefits
* Enhanced sickness pay scheme
* Enhanced maternity pay after 1 year’s service
* Enhanced neonatal/adoption pay after 1 year’s service
* Well‑being programme
* Advanced rota planning for better work‑life balance
* 6 weeks annual leave
* Pension scheme
* Life assurance
* Apprenticeships
* Employee assistant programme
* Long service/Team of the month awards
* A range of accredited and CPD training courses and masterclasses
* Funding for higher education courses after one year’s service
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