Job Description
We are seeking an experienced Housing Officer on a temporary contract for a minimum of 8 months in Liverpool, with hourly rates up to £25 per hour.
This is a full-time office based role with no hybrid working and will require flexibility to attend evening meetings on occasion once every couple of weeks.
Key responsibilities:
* Delivering general housing & tenancy management across a designated patch of 400+ general needs/sheltered properties including lettings, voids, arrears and low level ASB management
* Preparing reports for committee meetings, attending where required and providing general administrative support to customers
* Assisting with rent queries, benefits support and tenancy sustainment
* Working in partnership with external agencies, other housing associations, local authority and various key stakeholders
* Assisting to log/chase repairs and maintaining property condition, health & safety and compliance
* Supervising estate or scheme-based staff such as caretakers and wardens where required
What you'll need to succeed
1. Proven experience of providing housing/tenancy management services including dealing with low level ASB, rent arrears, lettings and void control
2. A good knowledge and understanding of housing legislation and best practice
3. A knowledge and understan...