Care & Support Worker - Bank
Edgware
Job purpose:
To provide personalised care and support services to a diverse range of customers. To work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being, in collaboration with the senior care and support workers/team leaders.
Main accountabilities:
* Service Delivery
Provide assistance with the personal care and support needs of customers as identified in their care and support plan.
Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals.
Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services.
Provide social and emotional support to customers in line with policies & procedures and best practice.
Promote self advocacy and act as the customers advocate where appropriate.
Be aware of customers wellbeing, safety and state of health, reporting any concerns.
Provide care and support that is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence.
Ensure all necessary records are accurate and up...