Job DescriptionAny additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.Hard Services Operations Manager leading a Mobile Engineering team across East London and EssexOperations Manager East London & Essex Permanent – Mostly remote working with occasional travel to client sites Salary Range - £47,500 - £49,999 plus company standard benefitsYour new company Haysare delighted to be working with our client, one of the UKs biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of staff across over100 office locations and thousands of customers and services offered acrossthe country.Your new role Manage and develop a team of supervisors and engineers across the Hard Service disciplines, driving high performance and professional standards.Ensure efficient scheduling of planned maintenance, statutory compliance, and reactive works to achieve 100% statutory and 95% routine PM completion.Take ownership of budget performance, WIP management, and capacity forecasting to ensure profitable service deliveryChampion Safety & Quality by driving proactive QHSE management across all operations, including audits, toolbox talks, and compliance checks.Build strong client relationships and ensure exceptional service delivery.Identify opportunities for additional chargeable works and reduce reliance on subcontractors through self-delivery.What youll need to succeed You will be an experienced engineer with proven leadership experience in engineering, building services, or property maintenance with knowledge of how a mobile engineering team is operated. You will also have:Strong financial and operational management skills.Technical qualification (ONC or equivalent) in Building Services or Engineering, or significant service delivery experience.Excellent planning, organisational, and influencing skills.Commercially focused with a strong understanding of SLAs and KPIs.IT proficiency and ability to work to deadlines with accuracy. xwzovoh Health & Safety awareness and commitment to best practiceWhat you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4760591