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Apprentice Customer Service Advisor
, Apply From: 12/06/2025
Learning Provider
Delivered by SHEFFIELD COLLEGE, THE
Employer
OSL CUTTING TECHNOLOGIES LIMITED
Vacancy Description
Key Responsibilities:
* Accurately provide information regarding the organisation’s products, services, and procedures
* Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
* Resolve customer issues effectively or escalate them to the appropriate department as needed
* Maintain accurate and up-to-date records of customer interactions using internal administrative systems
* Conduct follow-up communications to ensure customer needs are fully addressed
* Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
* Learn and apply customer service standards, business processes, and administrative procedures
* Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Key Details
Vacancy Title
Apprentice Customer Service Advisor
Employer Description
OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.
Vacancy Location
C/O G&J Hall Burgess Road Attercliffe South Yorkshire S9 3WD
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000325030
Key Dates
Apply From
12/06/2025
Closing Date For Applications
2025-07-04 23:59:59
Interview Begin From
Possible Start Date
2025-07-07 00:00:00
Training
Training to be Provided
Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus:Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WPor online Google Classroom.
Learning Provider
SHEFFIELD COLLEGE, THE
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatienceAbility to listen and respondConfidence to ask questionsReliable and Punctual
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