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Customer service assistant

Forres
www.findapprenticeship.service.gov.uk - Jobboard
Customer service assistant
Posted: 7 August
Offer description

Aramark (NYSE: ARMK) is in the customer service business across food, facilities, and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.


Join Our Team as a Customer Service Assistant

Aramark UK is currently recruiting for a Customer Service Assistant in our Defence sector at Kinloss Barracks, IV36 3UH. In this role, you will mainly work front-of-house, supporting daily operations by serving food and beverages, handling till transactions, cleaning dining areas, and supporting both front and back-of-house activities. You will report to the on-site General Manager and provide excellent customer service.

We aim to promote work-life balance while working in hospitality, cultivating your culinary career with a world-leading organization. Aramark provides contract catering services to clients across the UK, including Defence, Judicial, private industry, and Education sectors. We pride ourselves on having some of the best culinary and catering talent in the UK.


Eligibility and Requirements

* Must be eligible to work in the UK and have resided in the country for more than 3 years.
* Security checks are required for this role.


What We Offer

* Part-time, permanent position, working 35 hours per week over 5 days, including one weekend in four. Shift times range from 6:30 am to 11:30 pm.
* Hourly rate of £12.21.
* Free on-site parking.
* Access to Employee Benefits via Perkbox, including online GP, discounts, and savings on shopping and treats.
* Company benefits including life assurance, pension contributions, and more.
* Opportunities for career progression and internal promotion.
* Comprehensive training and apprenticeship schemes to support your development.


Typical Daily Responsibilities

* Serving food and beverages, adhering to health and safety protocols, and ensuring excellent customer service.
* Stock management, cleaning dining and serving areas, and supporting both front and back-of-house operations.
* Operating tills, processing payments, and upselling products.
* Housekeeping duties, including kitchen cleaning, pot washing, and dishwashing.
* Mixing and serving drinks, both alcoholic and non-alcoholic, while ensuring ID checks via Challenge 25.
* Lone working and managing bar service independently.
* Maintaining cleanliness and stock levels of the bar area before, during, and after service.


Ideal Candidate Profile

* Previous customer-facing or food service experience is desirable but not essential, as full training will be provided.
* Must be 18+ years old.
* Reliable transport is necessary due to the location and limited public transport options.


Application Details

If you are interested, please apply now and demonstrate the value you can bring. Reference Job ID 585853. All applications will be handled confidentially. If you currently work for Aramark, notify your line manager before applying.


About Aramark UK

We are committed to creating a diverse and inclusive workplace. As a Disability Confident employer, we encourage applications from all abilities and support employees with disabilities throughout their careers. For accommodations during the recruitment process, contact careers@aramark.co.uk.

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