Overview
We are on the search for an enthusiastic, passionate, and dynamic individual to join our housekeeping team at Best Western Plus Milford Hotel. An exciting opportunity has arisen to lead our Housekeeping Team as a Housekeeping Supervisor.
Our Housekeeping Supervisor oversees the entire Housekeeping Operation across the whole hotel which include bedrooms, meeting & event facilities and public areas.
The Role
* Support the Hotel Management in the day to day running of the Housekeeping Operation.
* Check bedroom cleaning and presentation standards and ensure any corrective action is completed.
* Provide leadership and development to Room Attendants to ensure their standard of work is maintained and improved.
* Ensure all rooms and public areas are maintained and presented to company brand standards
* Oversee hotel linen deliveries and orders to ensure the linen requirements of the hotel are met.
* Monitor housekeeping stock levels and receive stock deliveries.
* Address guest inquiries and concerns promptly, ensuring satisfaction with housekeeping services.
* Collaborate with other departments to facilitate smooth operations and enhance the guest experience.
* Implement health and safety procedures to ensure a safe working environment for all staff.
Supervisory experience within Hotel Housekeeping is a must for this position.
Requirements
* Previous experience in a supervisory role within the hotel or hospitality industry is essential.
* Strong knowledge of janitorial practices, cleaning techniques, and equipment usage.
* Excellent organisational skills with the ability to manage multiple tasks effectively.
* Strong communication skills, both verbal and written, to interact with staff and guests professionally.
* A keen eye for detail to ensure high cleanliness standards are consistently met.
* Flexibility to work various shifts, including weekdays, weekends and holidays as required.
* A background in hospitality is highly desirable.
Job Type: Full-time
Pay: £12.60 per hour
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Referral programme
Work Location: In person