Responsibilities
- Provide detailed 2nd and 3rd level support for a wide range of network products.
- Manage, design, and report on Network, Network Security, and associated technologies, primarily LAN, WAN, Firewall, and Load Balancer systems.
- Oversee systems monitoring, SLA's, operational procedures, and training.
- Handle fault management and installations.
- Engage in automation and scripting tasks.
- Participate in IT projects, implement approved designs, and transition to Business as Usual (BAU).
- Proactively monitor and report on the capacity and performance of our network and hardware infrastructure.
- Engage in projects and infrastructure implementations that are delivered in a timely and cost-effective manner.
Technologies
- Cloud
- Cisco
- Firewall
- Hardware
- Support
- LAN
- Network
- Security
Qualifications
- You should currently be working as a Network Engineer, Infrastructure Analyst, or in a similar technical role.
- Possession of a CCNP certification is essential.
- Experience with networking, internet, and cloud services.
- In-depth knowledge of LAN/WAN, voice, and wireless protocols, as well as network equipment, including Cisco ACI.
- Proficiency in scripting, automation, orchestration, and software-defined networking toolsets.
- Proven track record in delivering full lifecycle projects: design, deployment, support, and maintenance.
- Experience with Firewalls and Load Balancers.
- Ability to design and present network solutions using best-in-class technologies.
- Outstanding communication skills with experience in managing change.
- Ability to confidently present ideas to colleagues at all levels.
- Willingness to provide out-of-hours support when needed.
About the Company
At Howdens Joinery, we are the UK's leading trade kitchen supplier, offering thousands of products across kitchens, joinery, and hardware. With over 900 depots throughout the UK and Europe, we are the first choice for more than 460,000 loyal trade professionals. Last year, our sales reached approximately £2.3 billion, and we have an ambitious growth agenda.
Benefits
- Competitive salaries
- Annual company bonus
- Excellent pension scheme (company contribution up to 12%)
- 25 days of holiday plus bank holidays (with an option to buy additional days)
- Staff discounts
- Employee Assistance Programme
- Exceptional reward and recognition events
- Free lunch when onsite
