This is a full-time, on-site role for a QHSE Manager, located in Droitwich Spa. The QHSE manager will lead and manage Quality, Health, Safety, and Environmental performance across the business, ensuring compliance with all regulatory and ISO requirements whilst improving operational performance, reducing the cost of poor quality, and embedding a strong safety and quality culture.
Key Accountabilities
* Own and lead the QHSE function across the business, ensuring compliance with ISO 9001, ISO 14001, and all relevant HSE legislation.
* Drive continuous improvement in quality and safety performance, focusing on measurable outcomes and business impact.
* Reduce cost of poor quality, including scrap, rework, and customer returns, with a clear focus on improving margin and operational efficiency.
* Improve right first time performance across production and supply chain.
* Lead supplier quality performance, working closely with Purchasing to address root cause issues.
* Ensure effective investigation and resolution of customer complaints, driving long term corrective actions.
* Ensure QHSE systems are practical, embedded in daily operations, and consistently applied across the business.
* Act as the internal authority on QHSE, providing clear direction and challenge where standards are not met
* Support senior leadership in decision making relating to risk, compliance, and operational performance.
Core Responsibilities
* Develop, implement, and continuously improve QHSE systems and processes across the business.
* Lead internal audit programmes, ensuring findings translate into sustainable improvements.
* Conduct structured root cause analysis on quality and safety issues using methodologies such as 5 Whys.
* Work closely with Production, Engineering, and Purchasing to resolve quality issues at source.
* Drive a visible and proactive safety culture across all areas of the business.
* Monitor, analyse, and report on QHSE performance using meaningful KPIs to drive data led decision making.
* Ensure all documentation, procedures, and manuals are accurate, practical, and consistently applied.
* Manage and develop the Quality function
* Ensure compliance with all relevant statutory, regulatory, and customer requirements
Key Attributes & Experience
* Proven experience in a QHSE leadership role within a manufacturing environment
* Strong working knowledge of ISO 9001, ISO 14001, and relevant HSE legislation
* Demonstrated ability to drive measurable improvements in quality and safety performance
* Experience working closely with production teams to embed standards in practice
* Strong problem solving capability with a structured, data driven approach
* Ability to influence, challenge, and engage stakeholders at all levels of the business
* Commercial awareness, with an understanding of how QHSE impacts cost, efficiency, and customer satisfaction.
* Proactive, hands on approach with a focus on delivery, not just compliance.
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