Job Description
Resident Liaison Officer (RLO)
Location: Based out of Leamington Spa, CV33
Role Type: Temp to Perm
Start Date: Immediate Rate: £17 - £22 per hour
The Opportunity: Resident Liaison Officer (Retrofit)
We are looking for an experienced and proactive Resident Liaison Officer to join our team on a major home energy improvements and retrofit contract. This is an immediate start, ongoing position based out of our site office in Leamington Spa.
This role is vital to the success of the project, as you will be the main point of contact for residents, ensuring that the home energy improvement works are carried out with minimal disruption. The work will primarily cover areas such as Stratford (CV47), Alcester (B49), and Southam (CV47). This position would be an ideal fit for someone located in the Coventry or surrounding areas.
Key Responsibilities
1. Resident Communication: Act as the primary liaison between residents, site management, and the client. You will be responsible for providing clear and consistent updates on the progress of works.
2. Access and Scheduling: Coordinate access with residents to their homes, ensuring that all appointments are scheduled efficiently and with their consent.
3. Issue Resolution: Handle and resolve resident ...