The Building Safety Team Leader provides day-to-day leadership to Building Safety Officers, ensuring higher risk buildings (HRBs) are safe, compliant and well-managed under the Building Safety Act. The role is focused on protecting residents, delivering excellent customer service and embedding a strong safety culture across the organisation.
About the role
You will lead a small specialist team responsible for monitoring and reporting on all aspects of building safety in HRBs, maintaining on-site presence and making sure safety cases, building safety files and life safety systems are up to date and effective. You will be a visible leader on site, setting clear objectives, supporting colleagues in the field and acting as the main point of contact for building safety matters for residents and external stakeholders.
Working closely with the Building Safety Manager, Property Services, Servicing Compliance and Customer service teams, you will coordinate checks, audits, resident engagement and incident response to ensure statutory duties are met and a positive safety culture is promoted.
Key responsibilities
* Lead and line manage Building Safety Officers, setting objectives, monitoring performance and ensuring an on-site presence in all HRBs.
* Ensure daily, weekly, monthly and annual building safety checks are completed, recorded and reported, including life safety systems, fire safety measures and mechanical plant and equipment.
* Maintain up-to-date building safety cases and contribute to the change control process, reviewing planned works, identifying defects and supporting colleagues with technically sound solutions.
* Act as a main point of contact for residents, contractors, managing agents, fire and rescue services and other stakeholders on building safety issues, including attending meetings and supporting resident building safety groups.
* Support incident management and escalation processes, responding flexibly to emergencies to minimise risk and disruption for residents.
* Work with internal teams to develop resident-friendly fire safety information, training and communication channels, and to involve residents in monitoring services.
About you
You will have a strong understanding of building and fire safety in a social housing context and experience of risk and compliance management. You are confident leading a motivated team, can handle complex and challenging situations, and are comfortable working across multiple sites with competing priorities. A fire door inspection qualification and/or a health and safety qualification are desirable, alongside experience managing data and records accurately.
You will be an effective communicator with a clear, calm and customer-focused approach, able to build strong relationships with residents, colleagues, contractors and external partners. Competence using digital systems, smartphones and tablets is essential, as is the ability to travel to HRBs and offices as required.
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