Adult Carers Gateway Carer Officer UNITY
Location: Inverclyde
Contract Type: Part-Time, 14 hours per week including some occasional weekend and evening work (plenty notice is given beforehand)
Salary: £10,126 + 5% employer pension contribution
21HSC are proud to announce that we have been exclusively retained on behalf of Unity to recruit a Adult Carer Support Officer.
Unity is a highly regarded and long-established charity that provides a range of services to support vulnerable and disadvantaged people across the West of Scotland. In North Ayrshire, they have supported unpaid carers for more than 20 years and have been contracted by the local Health and Social Care Partnership to introduce a vastly enhanced service.
The purpose of the Adult Carer Support Officers work, is to identify and support unpaid carers within a designated locality of Inverclyde. They help carers to identify their needs and put in place a package of support to achieve personal outcomes, triaging them to specialist support within the Carers Gateway service and other organisations as required. Adult Carer Support Officers manage local case load, maintaining and evaluating Gateway support plans so that carers receive consistently high quality and ongoing support which adjusts to meet their changing needs. The Adult Carer Support Officer maintains a high profile for the Gateway service in their locality through partnership working, networking and by maintaining a visible presence in the area.
Key Roles and Responsibilities:
Proactively identify unpaid carers within the local community
Respond to enquiries and referrals, offering both practical and emotional support
Use assessment tools to identify and prioritise carers needs
Triage carers to specialist services and monitor their progress
Offer and review Adult Carers Support Plans with each carer
Liaise with IHSCP, social work teams, and local partner organisations
Promote the Carers Gateway service and raise visibility within the locality
Establish and support peer support groups to become self-sustaining
Provide guidance on carers rights, entitlements, and available short breaks
Maintain accurate electronic case management records
Prepare monthly status reports and contribute to monitoring and evaluation
Maintain up-to-date knowledge of national and local Carers Strategy and benefits
Participate in out-of-hours provision on a rotational basis
Essential/Desirable Skills and Attributes
It is essential to have standard grade general level or equivalent in a minimum of four subjects one of which should be English.
It is essential to have a driving licence and access to a car for business use.
It is essential to have previous work experience with unpaid carers, lived experience or relatable voluntary experience.
It is desired to understand Carers Rights, Benefits and Local Strategy.
It is essential to have experience of managing a Caseload, good note taking and follow up.
It is desirable to have an SVQ in Social Care or equivalent qualification.
To Apply
To apply for this role, please click apply and send an up-to-date CV in support of your application in the first instance. For more information about the position available and a detailed job description and person specification, please contact Danielle Frame at 21 HSC. Suitable applicants will be contacted asap with a view to securing a formal interview with the Senior Management Team. Short-listed applicants will be invited for an initial face to face/teams interview with one of our recruitment team.
21 HSC Limited is an equal opportunities employer.
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