Role: Housing Services Administrator
Location: Hampshire lakes, Yateley
Salary: Up to £25,000 per annum pro rata
Hours: 20 hours per week
Shift: 10.30am - 14.30pm
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Hampshire Lakes, Yateley.
Key responsibilities:
1. Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
You’re someone who:
2. Must have previous administration/support experience.
3. Loves working with people and can adapt to different communication, proactive, and has excellent problem-solving skills.
4. Thrives in an organised environment, managing workloads and deadlines like a pro.
5. Works well independently and as part of a team.
6. Has some admin or support experience and enjoys delivering great customer service.
What We’re Offering:
7. Full training and support to set you up for success.
8. A chance to contribute to a high-quality housing service that makes a difference for residents.
9. Opportunities to grow, including stepping up to deputise for your manager when needed.
about Anchor's Housing Service division, please copy and paste the following link into a new web browser, where you will be able to find details of typical roles we recruit, as well as example role profiles.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
10. Gym, fitness and wellbeing discounts
11. Mental health support
12. Flexible working options
13. Access to online GP appointments
Finance
14. Pension plan – contribute between 4% and 8% and we’ll match it or better
15. Quick and easy pension transfer service
16. Savings and financial advice, loans, free life assurance
17. Discounts on shopping, holidays, phones, technology and more
Career
18. Ongoing personal and professional development programme
19. Leadership Pathways online learning resources
20. Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated Please follow the link or copy and paste
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.