Deputy General Manager - Modern British Pub and Bar - Quality - Waterloo Station
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics. Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located in Waterloo Station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family.
The Role
* As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
* Be business savvy and demonstrate great commercial acumen.
* Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
* You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we looking for:
* "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
* Be cool, calm and collected, manage pressure with ease, nothing can phase you
* You’re not precious. We leave our egos at the door and help get stuff done
* Must have minimum 2 years’ experience as a manager depending on the property being looked at
* Solid communication and organisational skills, be approachable
* Superb customer & floor service skills
* Strong all-round business knowledge from financials to customer satisfaction
* An entrepreneurial flare
* Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
* Personal License holder beneficial
What's in it for me:
* A competitive salary & bonus scheme
* Training and development
* Career progression and promotion opportunities with regular new openings around the corner
* Get out and about, you automatically get discounts across all our pubs, bars and restaurants
* The opportunity to make strategic decisions within your business – take ownership and Be Fearless
* Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
* 28 days holiday
* Goes without saying, but we’ll feed you during your shift
* Employee Assistance Programme (EAP)
* Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
* Birthdays are for celebrating, so have the day off on us
* Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.