Company Package
* Salary: £28,000 - £35,000 per annum, depending on experience
* Pension Scheme
* Personal development opportunity & training
About the Role
As a Sales Administrator you will play a key role in supporting both customers and the external sales team from an office-based position. You will handle inbound enquiries, prepare quotations, and provide technical guidance on water management solutions, including drainage systems and wastewater management. Working closely with internal teams such as engineering and product development, you will help deliver tailored solutions and ensure a smooth and efficient sales process.
Working hours: 7:30am-5:00pm with an early finish on Friday.
Responsibilities
* Respond to customer enquiries via phone, email and online channels, offering technical advice and solutions
* Prepare quotations, proposals and tender documents in support of the external sales team
* Develop and maintain strong relationships with clients, contractors and industry professionals remotely
* Process customer orders accurately and efficiently
* Maintain up-to-date knowledge of industry regulations, standards and best practices
* Collaborate with internal teams to deliver customised solutions
* Record and manage customer interactions using CRM systems
* Provide product training and technical support to customers where required
About You
* Experience within technical sales, customer service or support, preferably in water management, construction or related sectors
* Background in civil or environmental engineering is an advantage but not essential
* Excellent communicator, able to explain technical information clearly and confidently
* Strong organisational skills, attention to detail, self-motivated, proactive and able to manage multiple tasks effectively
* Experience using CRM systems and Microsoft Office essential
Why Them
Join a growing and innovative company within the water management sector, part of a collaborative and supportive team. The business is committed to delivering high-quality solutions and offers professional development and career progression opportunities.
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