You will work onsite and report to the Assistant or Store Manager. Your role may include helping on the tills, advising customers, or working in the back shop. You will also:
1. Help customers feel at ease by listening, answering questions, providing advice on products, recommending items, or offering baskets—it's the little things that make a difference.
2. Familiarize yourself with in-store offers and schemes to promote them effectively.
3. Ensure the store runs smoothly by managing product displays, providing excellent service at the tills, and assisting with stock in the stock rooms.
4. Collaborate with team members to provide a great shopping experience, keeping the store clean and presentable.
5. You will receive award-winning training accredited by the Institute of Customer Service.
Joining us as a Customer Advisor is a great opportunity, whether you're seeking your first job, looking to gain experience, or already have retail experience and want a new challenge—this could be the start of a new career.
Essential skills and experience needed:
* Ability to excel in a varied, fast-paced environment
* Effective communication and listening skills
* Enjoy working as part of a team and promoting collaboration
* Attention to detail in customer interactions
* Desire to be a proud brand ambassador for Boots and help customers find the best products for them
Desirable skills (not essential):
* Experience in customer care and service (not required)
The hourly rate starts at £12.40, increasing to up to £14.13 in selected London locations after 6 months. Benefits include Boots Retirement Savings Plan, discretionary annual bonus, employee discounts, enhanced leave pay, flexible benefits, and access to free 24/7 counselling through TELUS Health. More benefits are available; find out more at boots.jobs/rewards.
Boots is committed to fostering an inclusive, diverse environment where everyone can reach their full potential. We are proud to be an equal opportunity employer, dedicated to creating a positive and inclusive workplace for all.
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