Springhill Hospice is expanding its retail operation — and we’re looking for an inspiring Retail Area Manager to join us at this exciting time of growth. This brand‑new role has been created to support our expanding portfolio of shops and to help maximise the vital income that funds our specialist care.
As Retail Area Manager, you’ll lead and support our Shop Managers and E‑Commerce Manager, ensuring each site delivers excellent customer service and meets income targets. You’ll oversee day‑to‑day operations, monitor performance, plan rotas, and help maintain high standards across merchandising, compliance and health and safety.
You’ll also play a key role in developing our staff and volunteers through coaching, training and positive leadership.
For more information or an informal discussion, please contact Kate Butterworth, Retail Development Manager on 01706 649920.
Desired skills and experience
Oversee the day‑to‑day management of our retail portfolio. Work with the Retail Development Manager to ensure that Springhill’s retail operation runs seamlessly to maximise the financial contribution to support the work of the Hospice. Comply with standards, procedures and delivering excellent customer service to our customers, donors and workforce.
Additional information
For more information or an informal discussion please contact Kate Butterworth
Head of Income Generation and Marketing on 01706 641790 or email kate.butterworth@springhill.org.uk
Closing date: Thursday 12th March 2026
Key information
Location: Wider Rochdale area
Salary: £29,767 - £32,825 per annum (Band 5a)
Please submit your CV (setting out your career history, with key responsibilities and achievements) alongside a cover letter telling us why you feel you are suitable for this role, in particular, explaining how you fulfil the requirements set out in the Person Specification.
Please also complete our Equal Opportunities Form and return with your CV and Cover Letter.
This allows us to see if there are any unfair barriers to becoming a Springhill Hospice employee and whether there are any changes that we could make to encourage a more diverse field of applicants to apply. You can select ‘prefer not to say’ to any question you do not wish to answer. The information you provide will not be used as part of the selection process and will not be seen by the interview panel.
If you require any assistance regarding the application process, please telephone the HR Team, on 01706 649920 or email recruitment@springhill.org.uk
We are committed to promoting equality, diversity and inclusion. We recognise that everyone is different, and we value the unique contribution that individual experiences, knowledge and skills make in delivering quality services. We therefore encourage applications from people of all backgrounds and abilities.
Please note that a DBS check will be undertaken as part of our pre‑employment checks for the successful candidate.
We\'re happy to answer any questions you have
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