Housekeeping/Catering Superviso r | Permanent | Solihull | Competitive Salary plus Benefits | Full Time | Spire Parkway Hospital are currently recruiting for a Housekeeping/Catering Supervisor.
The successful applicant with have previous domestic cleaning experience and will be required to be hands on supporting the housekeeping/hosts as and when required.
Duties and responsibilities
1. To assist the Hotel Services Manager with any day to day operational of the Catering Dept, ensuring compliance around practices and procedures and ensuring high standards of food is served to patients, visitors and colleagues.
2. To ensure all staff are adequately trained to provide the highest standards of housekeeping
3. Support the Hotel Service Manager with objective setting for colleagues
4. Effective management of sickness, absences and rotas
5. Maintain adequate control of consumable stock and laundry
6. Customer complaints are dealt with effectively and efficiently
7. Support colleagues with Mandatory training
8. Ensuring meals and beverages are delivered to patients’ rooms
9. Responding to any ad-hoc requests from patients to ensure their comfortable stay
10. Assisting the catering and housekeeping teams with day-to-day duties
11. Making sure patients feel they are receiving a first class service at all times
Who we're looking for
12. Someone who has previous team leader experience
13. Previous domestic cleaning experience
14. A customer service-focused approach
15. Excellent communication and interpersonal skills
16. Previous experience in hospitality is desirable but not essential
Working Hours: 37.5
Contract Type: Permanent
Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
17. 35 days annual leave inclusive of bank holidays
18. Employer and employee contributory pension with flexible retirement options
19. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
20. Free Bupa wellness screening
21. Private medical insurance
22. Life assurance
We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
23. Driving clinical excellence
24. Doing the right thing
25. Caring is our passion
26. Keeping it simple
27. Delivering on our promises
28. Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
For us, it's more than just treating patients; it's about looking after people.