Permanent: 30 hours per week, includes evenings and weekend working, salary £19,812 (£26,416 pro rata)
This is a great opportunity to work in our lively and welcoming theatre in central Guildford.
The Supervisor will be front of house during service, overseeing the smooth operation of the café and bars, and liaising with the kitchen as required. They will set the standards for exemplary customer service.
You must fill out an application form to be considered.
* To support the Catering Manager and Deputy Catering Manager in the successful running of the theatre’s café, bars and related activities
* To oversee Front of House Catering team members, ensuring the highest standards of customer service
* To ensure that all food, drinks and service exceed the specified standards
* To maintain good liaison, communication and working relationships with all management, staff and Patrons
* To resolve any staff grievance, or guest complaint which may arise, and deal with accordingly
* To aid all members of staff when the need arises, and staff accordingly to anticipated demand
* To operate all procedures to the best of your ability and to ensure that all staff are working to the best of their ability
* To lead by example in all aspects of working procedures
* To comply with all aspects of Health and Hygiene, Health and Safety, Equal Opportunities Policy, and Emergency procedures, and any other legislation as laid down by the Company
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