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Regional sales systems manager

ReliefWeb
Systems manager
Posted: 11 June
Offer description

Regional Sales Systems Manager – Africa

Responsible for leading the strategy, governance, and optimisation of sales systems across MSI’s Africa region, ensuring these systems directly enable commercial growth, performance management, and data‑driven decision‑making.


Key Responsibilities

* Own the regional sales systems ecosystem, driving standardisation, scalability, and integration across markets.
* Ensure systems, processes, and data align with MSI’s commercial strategy and are actively used to improve sales performance, conversion rates, and operational efficiency.
* Influence country programmes (CPs), distributors, and cross‑functional teams to adopt best‑in‑class systems and disciplined sales processes.
* Hold accountability for data accuracy (>95%), KPI definition and tracking, and real‑time visibility of commercial performance across the region.
* Shape how commercial performance is measured, managed, and improved, ensuring sales teams and partners are equipped to deliver sustainable growth.
* Design and roll out systems across multiple countries, simplifying complex systems and translating technical concepts for non‑technical users.


About You

Our ideal candidate demonstrates a strong commitment to MSI’s mission of reproductive health choice, exhibits entrepreneurial spirit, and values inclusivity.

We will only accept applications from candidates who are unequivocally pro‑choice.

We seek exceptional communicators who are self‑motivated, solutions‑driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.


Required Skills

* Strong experience with sales force automation (SFA), CRM platforms, or commercial ERP systems.
* Deep understanding of data governance, validation frameworks, and data quality assurance.
* Strong systems thinking and process optimisation capability.
* Experience designing dashboards and reporting structures for commercial teams.
* High level of digital literacy and comfort working with IT teams and system vendors.
* Strong project management skills, including multi‑country rollouts.
* Excellent analytical and problem‑solving skills.
* Strong stakeholder management and influencing capability.
* Ability to simplify complex systems and translate technical concepts for non‑technical users.


Required Experience

* 6–8+ years in sales operations, systems implementation, CRM/SFA management, or related commercial experience.
* Experience harmonising or rolling out systems across multiple countries or regions.
* Experience working closely with sales teams or in sales roles in the field.
* Experience driving sales performance improvement through systems or processes.
* Experience managing data accuracy improvement initiatives.
* Experience working with distributors and commercial field teams.
* Experience in FMCG, pharmaceutical, consumer health, or socially marketed products preferred.
* Significant experience working within Africa markets is essential, with a strong understanding of local commercial environments, distributor models, and field sales realities. Experience operating on the ground within Africa is required.


Formal Education / Qualification

* A degree in Information Systems, Business Administration, Data Management, Supply Chain, or a related field is desirable, or equivalent practical experience.


Location

London, UK (minimum of 2 days per week in the office) or Ethiopia, Ghana, Kenya, Nigeria, Senegal, Sierra Leone, Tanzania, Uganda, Zambia, Zimbabwe.


Full‑time

35 hours a week, Monday to Friday (UK) – other countries may vary.


Contract Type

1‑2 year Fixed Term Contract.


Salary

Salary will be strictly banded within the local national context.

Salary band: BG 9.


Closing Date

16th June 2026. Interviews may take place before this date for exceptional candidates.


How to Apply

Apply via our website: https://jobs.dayforcehcm.com/en-GB/msichoices/CANDIDATEPORTALINT/jobs/8655


Eligible Countries

* Ethiopia
* Ghana
* Kenya
* Nigeria
* Senegal
* Sierra Leone
* Uganda
* United Kingdom of Great Britain and Northern Ireland
* United Republic of Tanzania
* Zambia
* Zimbabwe


Years of Experience

5‑9 years.

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