About the Role
Location: North West London Patch - Hybrid (3 days Site/Office, 2 days WFH)
Salary: £58,000 to £61,455
Hours: Full-Time, Permanent - 37.5 hours per week
Are you a skilled people manager who wants to maintain your surveying expertise? We are looking for Senior Surveyors with drive and passion to support a small team of surveyors while covering a patch of approximately 500 properties.
The ideal candidate will be a solution-focused surveyor with a passion for diagnosing and resolving complex property issues, sharing their knowledge with their team, and thriving in a fast-paced environment where expertise improves lives and protects vital housing assets.
This is a pivotal opportunity to join our dynamic Property Directorate-taking ownership of a team of surveyors, supporting challenging repairs, structural issues, and major defects, while ensuring quality, compliance, and value for money.
Key Responsibilities
* Be the go-to expert for your team, assisting with diagnosing and resolving complex building faults.
* Manage a varied team and small caseload, covering damp & mould, insurance works, and specialist repairs.
* Lead accurate diagnosis of building issues, applying strong knowledge of damp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
* Ensure systems are updated by the team, H&S compliance is met, and all training records are kept current.
* Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency.
* Support ad hoc planned works and contribute to service improvements through innovation and insight.
* Review and advise on home improvement requests with a focus on safeguarding housing stock.
* Play an active role in cross-team initiatives that drive business improvement and enhance resident experience.
What You\'ll Bring
* A proven track record of managing a team and resolving complex property repairs and maintenance issues.
* Strong knowledge of housing construction, maintenance diagnostics, and the NHF Schedule of Rates.
* Expertise in damp and mould diagnostics and application of the HHSRS framework.
* Excellent communication skills, with the ability to translate technical issues into resident-friendly solutions.
* A genuine commitment to fixing issues right the first time, within budget and to a high standard.
* Experience working collaboratively with both technical and non-technical teams.
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