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Head of national digital assets (nhs inform)

Glasgow (Glasgow City)
NHS Scotland
Nhs
€90,500 a year
Posted: 23 November
Offer description

Head of National Digital Assets (NHS inform)

Join to apply for the Head of National Digital Assets (NHS inform) role at NHS Scotland

Are you experienced in a senior role in the Healthcare or public sector looking for a new opportunity? Do you have experience working in a fast‑paced environment within a large organisation? Are you passionate about engaging with others and working as part of a team to achieve shared goals?


About NHS Scotland

NHS Scotland is the unique provider of a national tele‑health and tele‑care service, responsible for the delivery of health advice and information by telephone and online services 24/7. NHS 24 is a patient‑focused service providing triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres: Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank.


The Role

The Head of National Digital Assets will provide strategic leadership, development and enhancement of digital services with a focus on NHS inform. The role will align NHS inform with national digital health strategy, policy and initiatives such as MyCare.scot, Digital Health & Care Record and the National Digital Platform. The postholder will lead the redesign of externally facing digital assets including NHS inform, Care Information Scotland, GP.Scot, Scotland’s Service Directory and Mind to Mind.


Key Responsibilities

* Develop and deliver NHS inform, GP.Scot and national digital assets as a strategic national asset for NHS Scotland.
* Create and execute a long‑term vision for NHS inform that aligns with NHS 24’s transformation objectives, national digital programmes, government policies and strategy.
* Represent NHS 24 and NHS inform in national forums, conferences and discussions, shaping the future of digital health and ensuring NHS inform’s impact is recognised across Health & Care.
* Develop and monitor KPIs to measure NHS inform’s impact and value, using data‑driven insights to guide continuous improvement.
* Oversee compliance with national healthcare and digital regulations, ensuring privacy, data security and patient confidentiality.
* Act as the primary contact for NHS inform, foster strategic relationships with internal teams, external stakeholders and patient advocacy groups.


Successful Applicant Will

* Hold a Master’s Degree level qualification in a relevant field or have equivalent experience.
* Have proven experience developing and presenting compelling business cases, with a strong understanding of budget management, financial forecasting and funding models.
* Be able to lead a strategic business unit, balancing long‑term goals with short‑term service requirements.
* Be familiar with service design principles, including user‑centred design, and experience defining and monitoring KPIs and SLAs.
* Have extensive experience in leadership and people management in an environment of change and continuous improvement, including managing a diverse team of staff.
* Be able to drive the development of a multi‑skilled strategic business unit within NHS 24, providing strategic direction and setting long‑term goals aligned with national health initiatives.


Benefits

* Permanent contract on Band 8C, salary £87,400‑£93,685 per annum (pro‑ratio if applicable).
* 35 days annual leave (rising to 41) pro‑ratio.
* Development opportunities including study bursaries, e‑learning and classroom‑based courses.
* Enhanced pay for working public holidays.
* Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
* NHS discounts on goods and services.
* Employee support and assistance programmes, including a comprehensive Employee Assistance Programme, Cycle to Work, and Bursary schemes.


Equal Opportunities

NHS 24 is an equal opportunities employer committed to advancing equality and welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, individuals must demonstrate the relevant permission to work in the country. NHS 24 is not licensed to issue certificates of sponsorship under current UK Visas and Immigration regulations. Applicants must have the right to work in the UK without requiring sponsorship.

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