Site Reliability Engineer (Remote) (Position located in Sheffield, United Kingdom)
Client: KnowBe4
Location: Sheffield, United Kingdom
Job Category: -
EU work permit required: Yes
Job Reference: 212944d3c3f9
Job Views: 13
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description:
About KnowBe4
KnowBe4 is the provider of the world's largest security awareness training and simulated phishing platform, used by tens of thousands of organizations globally. We help organizations manage social engineering threats by training employees to make smarter security decisions daily.
We have been recognized as a great place to work in various categories and countries, earning numerous awards including Glassdoor's Best Places To Work. Our values include radical transparency, ownership, and continuous professional development. We foster a fun, engaging work environment, whether remote or in-person.
To learn more about our team and culture in the UK, visit our Careers Page, Glassdoor, or LinkedIn.
Role Overview:
The team deploys and maintains our product infrastructure, transforming code into secure, operational environments in Azure and AWS. They support everything from creating infrastructure diagrams to deploying pipelines, providing 24/7 support for various server clusters to ensure smooth customer experiences.
Responsibilities:
1. Manage and maintain high-availability, secure environments.
2. Design and implement CI/CD pipelines for automated software delivery.
3. Monitor and troubleshoot system performance using observability tools like Prometheus, Grafana, or Datadog.
4. Collaborate with development teams on infrastructure needs and project timelines.
5. Build and maintain infrastructure as code (IaC) solutions using Terraform.
6. Manage AWS/Azure services (ECS, Blob storage, etc.).
7. Participate in incident response, root cause analysis, and post-incident reviews.
8. Automate manual tasks to improve operational efficiency and reduce technical debt.
Minimum Qualifications:
* Bachelor’s degree in Computer Science, IT, or related field, or 3+ years relevant experience in SRE, DevOps, or infrastructure management.
* Expertise in CI/CD workflows and maintaining automated pipelines.
* Strong knowledge of AWS/Azure cloud services.
* Proficiency in infrastructure as code tools like Terraform or Ansible.
* Experience with observability platforms such as Prometheus, Grafana, or Datadog.
* Skilled in scripting languages like Python or Bash for automation.
* Ability to lead incident management and conduct root cause analysis.
* Excellent collaboration and communication skills.
* Training in secure coding practices (preferred).
Benefits:
We offer bonuses, employee referral rewards, adoption and tuition assistance, certification reimbursement, a relaxed dress code, and a modern, high-tech environment. For details, visit our benefits page. Note: An assessment and background check may be part of the hiring process.
KnowBe4 is an equal opportunity employer and provides reasonable accommodations during the hiring process. No recruitment agencies, please.
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